Privacy Policy
Last Updated: May 6, 2026
At GSD Handyman Service, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, and mailing address
- Account Information: Username, password, and account preferences
- Service Information: Details about the services you request, job history, quotes, and invoices
- Payment Information: Payment method details (processed securely through our payment processors)
- Communication Data: Messages, notes, and other communications with us
Automatically Collected Information
- Usage Data: How you interact with our services
- Device Information: IP address, browser type, operating system
- Cookies: We use cookies to maintain your session and improve your experience
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process and fulfill service requests
- Send you quotes, invoices, and service updates
- Communicate with you about your account and services
- Send appointment reminders and service notifications via SMS
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our platform
- Comply with legal obligations and enforce our terms
3. SMS / Text Messaging
By providing your phone number, you consent to receive text messages from us regarding:
- Service appointment confirmations and reminders
- Job status updates
- Invoice and payment notifications
- Important account information
Opting Out: You may opt out of receiving text messages at any time by replying STOP to any message or contacting us directly. Message and data rates may apply.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who perform services on our behalf (email, SMS, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
5. Data Security
We implement appropriate security measures to protect your personal information, including encryption of sensitive data, secure servers and databases, access controls and authentication, and regular security assessments.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your information
- Opt-Out: Unsubscribe from marketing communications or SMS messages
- Data Portability: Request your data in a portable format
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal retention requirements.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: